Support: Difference between revisions

From Zaparoo Wiki

No edit summary
 
(One intermediate revision by the same user not shown)
Line 1: Line 1:
Please [https://wizzo.dev/discord join the Discord] if you're having any trouble with TapTo and need help, or just want to show everyone what you've made!
Please [https://wizzo.dev/discord join the Discord] if you're having any trouble with Zaparoo and need help, or just want to show everyone what you've made!


If you're comfortable using GitHub, please report bugs to the [https://github.com/wizzomafizzo/tapto/issues TapTo GitHub] instead.
If you're comfortable using GitHub, please report bugs to the [https://github.com/wizzomafizzo/tapto/issues Zaparoo GitHub] instead.


== How to get a log file ==
== How to get a log file ==
A log file is critical to resolving bugs in TapTo. As soon as you encounter a bug, please follow these steps to capture relevant information in the log file before reporting it.
A log file is critical to resolving bugs in Zaparoo. As soon as you encounter a bug, please follow these steps to capture relevant information in the log file before reporting it.


=== MiSTer ===
=== MiSTer ===
{{Warn|The TapTo log file on MiSTer is deleted every time the MiSTer is turned off. Make sure to follow these steps after a bug happens and before the MiSTer is turned off.}}
{{Warn|The Zaparoo log file on MiSTer is deleted every time the MiSTer is turned off. Make sure to follow these steps after a bug happens and before the MiSTer is turned off.}}


# Open the <code>tapto</code> app from the MiSTer Scripts menu.
# Open the <code>zaparoo</code> script from the [[MiSTer FPGA|MiSTer]] Scripts menu.
# Press left and select the <code>Export Log</code> button.
# Press left and select the <code>Export Log</code> button.
# Then either:
# Then either:
#* '''Upload to termbin.com''' This option uploads a copy of the log file to the website [https://termbin.com termbin.com] and then displays a short URL where the uploaded file can be viewed. Copy this URL to show other people. ''Please note the project has no affiliation or control over this site, if you lose the URL it can't be retrieved by us.''
#* '''Upload to termbin.com''' This option uploads a copy of the log file to the website [https://termbin.com termbin.com] and then displays a short URL where the uploaded file can be viewed. Copy this URL to show other people the log. ''Please note the project has no affiliation or control over this site, if you lose the URL it can't be retrieved by us.''
#* '''Copy to SD card''' Makes a copy from the <code>/tmp/tapto</code> folder to the SD card which makes it possible to plug the SD card into a computer and copy it off manually. The log file is called <code>tapto.log</code> in the top level of the SD card.
#* '''Copy to SD card''' Makes a copy of the log from the <code>/tmp/zaparoo</code> folder to the SD card, which makes it possible to plug the SD card into a computer and copy it off manually. The log file is called <code>core.log</code> in the top level of the SD card.


=== Windows ===
=== Windows ===
Copy the <code>tapto.log</code> file from the <code>logs</code> folder where you ran <code>TapTo.exe</code> from.
Copy the <code>core.log</code> file from the <code>%LOCALAPPDATA%\zaparoo</code> folder.

Latest revision as of 01:30, 20 March 2025

Please join the Discord if you're having any trouble with Zaparoo and need help, or just want to show everyone what you've made!

If you're comfortable using GitHub, please report bugs to the Zaparoo GitHub instead.

How to get a log file

A log file is critical to resolving bugs in Zaparoo. As soon as you encounter a bug, please follow these steps to capture relevant information in the log file before reporting it.

MiSTer

The Zaparoo log file on MiSTer is deleted every time the MiSTer is turned off. Make sure to follow these steps after a bug happens and before the MiSTer is turned off.
  1. Open the zaparoo script from the MiSTer Scripts menu.
  2. Press left and select the Export Log button.
  3. Then either:
    • Upload to termbin.com This option uploads a copy of the log file to the website termbin.com and then displays a short URL where the uploaded file can be viewed. Copy this URL to show other people the log. Please note the project has no affiliation or control over this site, if you lose the URL it can't be retrieved by us.
    • Copy to SD card Makes a copy of the log from the /tmp/zaparoo folder to the SD card, which makes it possible to plug the SD card into a computer and copy it off manually. The log file is called core.log in the top level of the SD card.

Windows

Copy the core.log file from the %LOCALAPPDATA%\zaparoo folder.